How do I transfer my puzzles to a new mobile device?

Due to our system which automatically replaces puzzles as they are used, in-app purchases are device specific and cannot sync with a user's ID.

In some cases we can transfer puzzles to a new device. To do so, we need the App ID from BOTH devices.  If you've previously registered we can look it up by email address, but for faster service please include both APP_ID's in one message.

• Go to ABOUT section on the KenKen app.
• Select the Contact field.
• Send us a message from this field from (which will contain your App ID).
• Be sure to let us know if the APP_ID information is in separate emails.